Clinical capacity and services for NHS organisations
Demand for urgent and unscheduled care remains high, and workforce gaps and access pressures often show up in waiting times before they show up anywhere else.
Verve supplies clinicians, delivers defined solutions, or runs a whole service, depending on what an organisation actually needs, drawing on 30 years of NHS experience.
Verve Healthcare at a glance
CQC registration: Held by both Verve and SELDOC as primary providers
30 years delivering NHS services through SELDOC Group
200+ clinicians: Trusted locally, delivering nationwide
Service lines: Remote assessment services, in-person clinical services, clinical workforce and capacity, urgent treatment centres, NHS 111 clinical assessment services (CAS), ambulance revalidations and telephone triage.
Contracting routes: Tendering or direct contract.
What pressures do NHS organisations come to us with?
Urgent and unscheduled care demand. NHS 111 and 999 revalidation calls that don't need an ambulance or ED but still need a clinician's assessment. For example, SELDOC's Clinical Assessment Service does this for a leading Ambulance Service in London, avoiding an ambulance being dispatched for 92% of lower priority calls.
Workforce and rota gaps. Verve's clinical workforce and capacity support ranges from covering a single regular shift to running a whole service as a managed team.
Access and waiting times. Winter pressures and seasonal fluctuation in demand has a direct impact on patient waiting times and overall access capacity. Verve offers workforce capacity solutions to meet these pressures.
How does Verve work with NHS organisations?
Verve offers services to NHS customers and the model can change as the need does.
Operating a service end to end means Verve holds the contract and is responsible for the whole operation, such as at King's College Hospital's Urgent Treatment Centre.
Supplying clinical workforce into an existing team means Verve can provide quality, accredited clinicians who work to the organisation's own protocols.
Delivering a defined aspect of a service means Verve can run a specific element of an existing service, such as ambulance revalidations.
An organisation might start with workforce support for a single regular shift and move to a fully managed service later, without changing supplier.
Remote Clinical Services
Telephone and virtual consultations, NHS 111 Clinical Assessment Services (CAS), remote NHS 111 and ambulance service revalidation. We also work with practices, PCN’s and Local Neighborhoods providing remote consultations within enhanced access and long-term condition reviews. All delivered by experienced and accredited clinicians.
Remote Clinical Services
In-Person Clinical Services
Urgent Treatment Centres, GP Hubs within ED, Home Visiting, Urgent Care Out of Hours services, supporting practices, PCN’s and Local Neighborhoods, at home services. All delivered by experienced and accredited clinicians.
In-Person Clinical Services
Clinical Workforce & Capacity
Verve's experienced and accredited clinicians can support existing services with a workforce solution. This can range from a short period such as winter pressures to running a whole service as a managed team.
Clinical Workforce & Capacity
Talk to us about a specific service
Clinical governance
and assurance
Overall responsibility for governance and assurance rests with the Verve Healthcare board, supported by our medical director and his governance team. Verve holds individual CQC registration.
Our NHS track record
SELDOC Group has delivered NHS primary care and urgent care since 1996. That's 30 years holding live NHS contracts, handling 4,000+ patient contacts a week, with a team of more than 200 quality and accredited clinicians. We hold a CQC rating of good.
Common questions from NHS organisations
How can NHS organisations contract with Verve?
Verve can be engaged through a competitive tender, direct contracting, or as a subcontractor to an existing arrangement.
How quickly can Verve mobilise a service or provide cover?
A full service transfer can be mobilised within 12 weeks. Workforce solutions may move faster, depending on specific service requirements.
Is Verve CQC registered, and how is clinical governance assured?
Yes. Verve and SELDOC each hold their own CQC registration. Overall responsibility for governance and assurance rests with the Verve Healthcare board, supported by our medical director and his governance team.
Can Verve supply clinicians as well as run a whole service?
Yes. Verve can supply clinical workforce into an existing team, run a specific element of an existing service or operate a service end to end. The model can change as the need does, without switching supplier.
Does Verve work outside South London?
Yes. Verve is trusted locally, delivering nationwide.
Talk to us about your challenge
Whether it's a resourcing or capacity issue or a service you're re-procuring, tell us what you're dealing with.
